Mobile fraud can hit businesses and people in many different ways, but the victims of fraud are often reluctant to share their stories. As a result, measuring and responding to mobile fraud has remained an ongoing challenge. Fortunately, though, the mobile industry has recognized the value of sharing information, and, through groups like the GSMA Fraud and Security Group, we have increasingly come together to create a more collaborative environment that enables us to achieve far more against fraudsters than by working alone.
Building on this collaboration, Syniverse also contributes insight to help the industry better combat fraud. In providing fraud detection services to over 130 operators around the world, we’re able to apply lessons from one fraud case to help us to identify fraud faster and better for the benefit of other operators. And as part of this, we’ve just compiled a new report, “Understanding the Global Threat of Mobile Fraud,” that represents our first study to provide one complete year of firsthand data on roaming fraud, and our first step in what will be an evolving story as we dig deeper into emerging patterns. (To ensure privacy, all numbers in the report were aggregated and anonymized.)
I invite you to check out the report below (click for a larger image), and I hope this data advances our collective knowledge to help us better protect our industry against fraud.